Refund policy

Refund & Replacement Policy

At ATIKA, we believe meaningful skin longevity results come from consistency. Our formulas are designed to support your skin over time through daily use and scientifically backed ingredients.

Because our products are consumable and sensitive to storage conditions, we do not accept physical returns. However, qualifying purchases are covered by our 90-Day Results Guarantee outlined below.

Damaged, Defective, or Incorrect Items

If your delivery isn't perfect, we will make it right.

Inspect on Arrival: Please open and examine your order as soon as it arrives.

Report Within 7 Days: Email support@atikawellness.com with:

Your order number
A brief description of the issue
Clear photos of the shipping box and affected item(s)

Replacement Only: Once we verify the damage or packing error, we'll ship a replacement of the same item at no cost to you. We do not offer monetary refunds for damaged or incorrect items.

No Unauthorized Returns: Products returned without prior approval will be discarded and will not qualify for replacement.

90-Day Results Guarantee

ATIKA stands behind the science. If you complete a full 84-day supply, taken consistently and as directed, and are not satisfied with your results, we will issue a full refund of your purchase price.

To be eligible:

You must have purchased directly through atikawellness.com
You must have completed a 3-jar subscription order, or three consecutive monthly deliveries
Your refund request must be submitted within 30 days of finishing your third jar
You must confirm that the product was taken consistently and as directed for the full 84-day period
This must be your first guarantee redemption with ATIKA

To initiate a refund, email support@atikawellness.com with your order number and a brief note on your experience.

This guarantee does not apply to products purchased through third-party retailers, unauthorized sellers, wholesale partners, clinic accounts, resale channels, or any website other than www.atikawellness.com.