We offer both one-time purchases and subscription options for your convenience. Please review the applicable cancellation terms below.

One-Time Orders

If you need to cancel or modify a one-time order, please email hello@atikawellness.com as soon as possible. Orders move quickly into processing and fulfillment, so we cannot guarantee that changes can be made after an order is placed.

Once an order has been processed and submitted for fulfillment, it cannot be canceled or refunded.

Subscription Orders

Subscriptions renew automatically at the frequency selected during checkout until paused or canceled. By purchasing a subscription, you authorize ATIKA to charge the payment method on file for each scheduled renewal.

We send an upcoming-renewal reminder to the email address associated with your subscription at least three calendar days before each scheduled charge. Because email delivery depends on third-party systems and may be affected by spam filters, inbox settings, outdated contact information, or other circumstances outside our control, we cannot guarantee that every reminder will be received or opened.

Customers are responsible for:

• Maintaining an accurate and current email address;
• Reviewing the renewal schedule available in their customer account; and
• Pausing, modifying, or canceling their subscription before the applicable billing deadline.

Failure to receive or open a renewal reminder does not cancel a subscription, delay a scheduled charge, or create a right to a refund after an order has been processed, except where otherwise required by applicable law.

To avoid being charged for an upcoming shipment, subscription changes or cancellations must be completed at least 24 hours before the scheduled billing date. Once a recurring charge has been processed and the resulting order has been submitted for fulfillment, the order cannot be canceled or refunded.

You may manage your subscription through your customer account or email hello@atikawellness.com for assistance.

This cancellation policy does not affect qualifying claims submitted under ATIKA’s 90-Day Results Guarantee. Please review our Refund and Replacement Policy for complete eligibility requirements.